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Mesta Privacy Policy

Updated July 25, 2024
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Introduction

 

Mesta Payments US LLC and Mesta Payments LLC, both Delaware-incorporated entities operating as a FinTech company in the United States, are dedicated to protecting user privacy. Our Privacy Policy details the collection, usage, storage, and disclosure of personal information via our services, including websites, APIs, and other platforms ("Services"). By using our Services, users consent to our information practices in line with this policy. We comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws to ensure the security of personal data.

 

Availability of This Privacy Notice

 

This notice is accessible from our homepage and directly at Mesta.xyz. For privacy-related questions, please contact moneymoves@mestafi.com 

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Applicability
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This Privacy Policy applies to all personal information collected through Mesta's Services from both current and former users. "Services" encompass all products, services, content, features, technologies, or functions, and related websites, applications, and services provided by Mesta. Information continues to be disclosed as described in this policy even after you cease to be a customer.

 

We share your information within the Mesta subsidiary companies and with trusted third parties and service providers to provide our Services and comply with legal obligations. Personal information that we process and collect may be transferred between our companies, Services, and employees affiliated with us as a normal part of conducting business and offering our Services to you.

 

We may update this Privacy Policy to reflect changes in our services, business practices, or legal requirements. If changes are significant and require prior notice by law, we will provide a 30-day notice on our Privacy Policy page before the changes take effect.

 

Throughout this policy, "personal information" refers to data that can uniquely identify an individual, which does not include information that has been aggregated or anonymized to the extent that individual identification is not possible.

 

Data Sharing

 

Mesta does not disclose your personal information to third parties for their marketing or promotional purposes. 

Information We May Disclose:

  • Affiliates and Mergers: Information is shared with Mesta affiliates and may be disclosed in connection with corporate mergers, acquisitions, or bankruptcy.

  • Legal and Compliance: We disclose information to law enforcement or in response to legal processes when necessary to comply with laws or protect against harm.

  • Service Providers: We share information with service providers who assist in operating our services, strictly for the services they perform without any independent use.

  • Account Connections: If you authorize a connection between your Mesta account and a third-party service, your information will be shared directly between both parties to facilitate the services provided.

 

Third-Party Services and Privacy Practices:

Before enabling any third-party account connections, review their privacy practices as they will govern the use of your information once shared. If using features like Siri or iMessage with our services, understand that such interactions are governed by the terms set by the third-party platforms, and Mesta will share specific account data with these platforms to facilitate your requests.

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Policy Updates

 

We occasionally update this privacy notice to reflect changes in our services or laws. Substantial changes will be notified 30 days in advance on our website.

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Data Collection

 

When you engage with Mesta's website or services, we collect essential data such as your IP address, browser type, and pages visited to enhance service functionality and security. We also gather Geolocation Information to ascertain your precise location through technological means like GPS, which aids in fraud prevention and service personalization. If you prefer not to have this information collected, you may find your ability to use our services restricted.

Upon creating an account with Mesta, we collect:

  • Account Information: Including your mobile contact number and device identifiers.

  • Identification Information: Such as your name, address, email, date of birth, and government-issued identification numbers.

  • Device Information: Details of your device and location settings for security and operational purposes.

  • Financial Information: Banking credentials necessary for transaction processing.

 

This information might also be sourced from third parties to assist in transaction processing, identity verification, and fraud prevention. As part of our commitment to security, additional data may be required to verify your identity and ensure compliance with legal standards.

We regularly collect data regarding your transactions and device for security monitoring. Additionally, we might acquire information through customer support interactions, surveys, or your use of additional Mesta services.

 

Mesta does not intentionally collect information from children under 13. If such information is inadvertently collected, it will be deleted unless legal obligations necessitate retention. For concerns regarding the unintended collection of data from children, please contact us.

 

Use of Cookies

 

At Mesta, we deploy cookies and other tracking technologies to enhance user interaction with our services, whether accessed directly or via third-party platforms. These cookies serve various functions: they facilitate recognition of you as a customer, tailor services and marketing to your preferences, analyze promotional effectiveness, and ensure the integrity and security of our services. 

 

Please note that disabling cookies may restrict your access to certain functionalities of our services, as they are essential for some aspects of our operations. Mesta does not track users over time and across third-party websites; therefore, we do not respond to Do Not Track (DNT) signals. This practice aligns with our commitment to respect user preferences while maintaining service integrity and security.

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Data Security and Storage

 

Mesta securely stores and processes your personal information on third-party servers located in the United States, utilizing both physical and electronic safeguards in compliance with U.S. federal and state regulations. We employ robust measures such as firewalls, data encryption, and strict physical access controls to protect your data and restrict access to authorized personnel only. 

 

Despite rigorous security protocols, no system is infallible. We encourage users to practice personal security measures, such as safeguarding passwords. In the event of a security breach, Mesta will notify affected users electronically to enable prompt protective actions. Users have the right to receive breach notifications in writing upon request. Please contact us at moneymoves@mestafi.com for notifications or to discuss any concerns regarding our security practices.

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Data Retention

 

Mesta retains personal information as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable legal requirements.

Retention Criteria:

  • Duration of Relationship: Personal information is retained for the duration of our relationship with you, plus an additional ten years, to comply with legal obligations such as Anti-Money Laundering regulations.

  • Legal and Compliance Needs: Information may be held longer if required for litigation, audits, compliance, or to defend against legal claims.

  • Rights Under Law: Depending on your jurisdiction, you may have rights related to the retention and deletion of your data, governed by laws such as the GDPR, CCPA, and PIPEDA.

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Your Rights

 

You can review and update your personal information at any time by logging into your Mesta account settings.

California Residents' Privacy Rights
Under the California Consumer Privacy Act (CCPA), residents of California have specific rights regarding their personal data:

  • Right to Know: Request details about the specific personal information collected, its sources, purposes for collection, and third-party sharing.

  • Right to Delete: Request the deletion of their personal information.

  • Right to Opt-Out: Opt out of the sale of their personal information, if applicable.

  • Right to Non-Discrimination: Exercise these rights without discrimination.

Exercising Your Rights
California residents can exercise their rights by contacting us via the designated email moneymoves@mestafi.com 

 

Third-Party Links

 

Our Services may contain links to third-party sites. We encourage you to review their privacy policies as we do not control and are not responsible for their privacy practices.

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Consent and Withdrawal

 

By using Mesta’s services, you consent to the necessary sharing of your personal information with third-party providers to facilitate services. You may withdraw consent at any time, which will not affect prior data use but will apply moving forward. Adjust your settings directly within your device or app to change consent preferences.

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Contact Us

 

For questions or concerns about our privacy practices, please email us at moneymoves@mestafi.com

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